Grrrrrrrr!!! AT&T really has the worst customer service of any telecom company. Sprint used to take the cake but in their effort to not go bankrupt they have focused on fixing their customer support experience. AT&T it would seem is so big they think it really doesn’t matter if we treat you like crap you aren’t important we have enough customers. Now that iPhones will start to be available at T-Mobile I may move my service there. I have been an AT&T customer for more than a decade you would think they would care about customer loyalty. Well that is fine I am going to be filing a complaint through https://csapp.800helpfla.com/CSPublicApp/Complaints/FileComplaint.aspx
This is where you file complaints regarding telecoms in the state of Florida. Don’t let these companies push you around. We as customers need to show big business that without our backing they will fail.
Ok RANT OVER!